Power and accountability in the digital economy: Part 2 – Data, algorithms and work

Who watches the workers?

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A new economy is emerging. And this new economy is powered by a new type of fuel: data. As the data economy becomes increasingly prominent, there are troubling signs that it is worsening existing power imbalances, and creating new problems of domination and lack of accountability. But it would be wrong simply to draw dystopian visions from our current situation. Technological change does not determine social change, and there is a whole range of potential futures – both emancipatory and discriminatory – open to us. We must decide for ourselves which one we want.


This is the second of four papers exploring power and accountability in the data economy. These will set the stage for future interventions to ensure power becomes more evenly distributed. This paper explores how data is disrupting the labour market, while other papers examine: the impact of the mass collection of data; the impact of algorithms as they process the data; and the companies built on data, that mediate our interface with the digital world.


Our research so far has identified a range of overarching themes around how power and accountability is changing as a result of the rise of the digital economy. These can be summarised into four key points:


  • Although the broader digital economy has both concentrated and dispersed power, data is very much a concentrating force.


  • A mutually reinforcing government-corporation surveillance architecture – or data panopticon – is being built, that seeks to capture every data trail that we create.


  • We are over-collecting and under-protecting data.


  • The data economy is changing our approach to accountability from one based on direct causation to one based on correlation, with profound moral and political consequences.


This four-part series explores these areas by reviewing the existing literature and conducting interviews with respected experts from around the world.



New Economics Foundation, UK




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